Ethos
We try and empower our staff to have the flexiblity to best meet our customers needs. After setting out over twenty years ago as a consultancy business, we have a "hands-on" approach to problem solving. We've worked with a wide variety of organisations to deliver many projects against all odds - when other IT providers said it woudn't be possible.
Ergo is renowned for our can-do attitude, approachable demeanour and friendly staff. We go beyond the traditional supplier/customer relationship to try and offer something more - long-term relationships based on mutual trust and respect. This is when we get the truly fantastic results. That's not to say you won't get great service if you're just dropping by for the odd purchase. We pride ourselves on giving the same level of attention and personalisation, whether you're buying a single laptop or taking out a managed service contract across your entire infrastructure.
Values
While we don't try and pressure our customers, or impose solutions on them, that doesn't mean we're not passionate about technology. In fact - it's quite the opposite. We make "getting the right fit" our key objective with everyone we work with, and take pride in seeing the results when we get it right.
The single most important thing about Ergo is our customers. Every process we have, every product we make and every decision is always based on how to better serve our customers needs.
We always act honestly and ethically - after all great partnerships are built on trust. Ergo is an environmentally responsible business and take our role in the community very seriously - working with many charities and community groups. Our modern headquarters in Nottingham is one of the most energy efficient buildings in the region (Read more green stuff about our premises).
Culture
Our customers tell us that it's our staff that makes our business stand out from the competition. So we do our best to look after them and keep them happy. Happy employees = happy customers. This means flexible mobile working, the latest business process management and even a pool of company bicycles to go for a lunchtime bike ride.
Ergo's whole approach to doing business is based around meeting your needs, not ours. This is why we're one of - if not the only - business in our category that doesn't pay our salespeople commission. Industry thought leadership likes this makes certain that you get the right solution - not the most expensive one.
We have an "in house" mentality to almost everything. We designed our own building, designed and installed our own secure door entry system, built a custom VOIP infrastructure and developed and configured an IP control system for the lights/air conditioning. Speak to us today - let us get to know you.