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Support & Managed Services 
Managed Services 

Support & Managed Services - Why Ergo?

  • We work with your existing in-house team - assuming responsiblity for as much or as little of your network management as you want
  • Our expert technical team has over 70 years senior experience dealing with complex infrastructures and systems
  • Support can be delivered remotely, onsite or a combination of the two - meaning you always get the right resolution to your issues delivered in the most cost effective way

"We see Ergo’s technical team as an extension of our own team – providing a valuable managed service on which to provide highly available technology to our staff."

Dave Evison
Indesit Company

As the economic downturn in the UK tightens its grip, educational institutions and central government departments will undoubtedly be under renewed pressure to reign in their spending and maximise their available budgets.

Ergo Computing UK provides a managed service specifically created for the ever-changing landscape of UK education and the wider Public Sector.

With recent research from tech analyst firm TechMarketView revealing up to a staggering 80% of IT budgets can be spent on support and maintenance of an organisation’s existing systems, it’s easy to see where big cost savings can be made.

Working in partnership with your existing ICT contact, team or department, we can dovetail into your organisation providing support on an ad-hoc basis – or assume responsibility for keeping your systems live through our fully managed serviced.

Operating on a 1st line or 2nd line basis, Ergo understand that each education IT stack is different, that’s why we ensure that flexibility is integral to all our support offerings. All our packages are fully customisable – whether that be the hours supported, response times or systems covered – meaning you get the expert level of cover that’s right for you.

Our expert team of senior engineers have over 70 years combined experience working on a wide variety of IT infrastructures – from small-scale small primary school wireless implementations to university systems with a global reach.

We pride ourselves on operating UK-based helpdesks only, where you have access to named technicians as opposed to robotic call centre operatives reading from a script.

Regardless of the size of your school, department or organisation - we can offer you a robust, secure and cost effective way of managing your ICT environment. Contact us today to see how you could significantly cut the cost of running your internal systems.


Ergo House, Mere Way
Ruddington Fields Business Park
Nottingham, NG11 6JS
Company Reg No: 02555928

Get in touch...

T: 0115 914 4144

F: 0115 914 4155

E: info@ergo.co.uk

Technical Support

For help with solving a technical problem or to raise a support ticket please visit our support site.

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