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Home Support Tips on laptop care

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Taking good care of your laptop

Following some simple guidelines can significantly improve the performance and life-time of your laptop and battery.


General care
Cleaning the laptop
Transporting the laptop
Battery life

General care

Do not place on uneven surface

Do not place on uneven or unstable
work surfaces. Seek servicing if the casing
has been damaged.


Do not expose to liquids Do not expose to or use near
liquids, rain, or moisture. Do
not use the modem during an
electrical storm.


Do not place objects on topDo not place or drop objects on top
and do not shove any foreign objects into
the Notebook PC.



Do not expose to dirtDo not expose to dirty or dusty
environments. Do not operate
during a gas leak.



Do not press the display panel
Do not press or touch the display panel.
Do not place together with small items that
may scratch or enter the Notebook PC.


Do not expose to extreme temp
Do not expose to extreme temperatures
above 50°C (122°F) or to direct
sunlight. Do not block the fan vents!


Do not expose to strong magnetic fields
Do not expose to strong magnetic or
electrical fields.



Do not expose to extreme low temp
Do not expose to extreme temperatures
(below 0°C (32°F), otherwise
the Notebook PC may not boot.


Do not throw batteries in fireDo not throw batteries in fires as they may explode. Check local codes for special battery disposal
instructions.




Keeping your laptop clean


Disconnect the AC power and remove the battery pack before cleaning.

Wipe the laptop using a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water and remove any extra moisture with a dry cloth.


Preparing your laptop for transport

Extending the life-time of your battery

Recommendations

  • Try to keep the notebook plugged into the mains as often as possible
  • It is not recommended to remove the battery completely as Li-Ion batteries prefer to be kept topped rather than left on a shelf.
  • Try to keep deep *DOD cycles to a minimum
  • After using the machine try to charge it up again as soon as possible to keep the battery topped up.
  • Try not to use the notebook in very hot conditions when running on battery.
  • Very occasionally it can be a good idea to do one single deep DOD discharge, running the notebook until the battery is completely flat. Although this is a bad long-term practice it does re-calibrate the battery and may rejuvenate older batteries that have had continual shallow DOD cycles throughout their lifetime.


Battery life

Lithium Ion batteries like all rechargeable batteries will deteriorate with age. This document explains some of the reasons behind this and following the tips above will keep the battery running for as long as possible. This document applies to all Li-Ion and Li-Polymer batteries whether supplied by Ergo or any other company.

*Depth of Discharge (DOD) is the amount that a battery is run down to before it is put back on charge. For a notebook this can vary enormously. Many machines are only run down to 70% battery during short stints of battery power (known as a shallow DOD), others are discharged completely to 10% or 5% (known as deep DOD), this is when the notebook switches off or warns about low battery.

A charge cycle is a cycle of running the battery down and then charging it up again. One charge cycle is classified as when the battery is run down to 70% or less and then charged again to 90% or more. A battery does not have to be discharged until it is flat before a charge cycle is used.


Battery life of Li-Ion batteries varies but commonly accepted values are that an "Average" battery will last for 500 shallow DOD charge cycles and at the end of 500 cycles the battery will last for 50% to 70% of the time it lasted when new. In real terms this equates to about two years use in "normal" conditions.

Many things can vary this figure, the biggest variance is from deep and shallow depth of discharge. A deep DOD uses up much more of the batteries total life span than a shallow DOD, the effect of this is very severe. For example, if we have a battery that lasts for 2 hours and we do two simple tests.
In test "A" we run the notebook from the battery for the full 2 hours until it is completely flat (a deep DOD) and charge it up again. Then in test "B" we run the notebook for 40 minutes and then charge it again (a shallow DOD) and repeat this shallow DOD 5 times in a row. The total lifetime of the battery will have been reduced much more by test "A" than it will have by test "B". Although in test "B" the notebook was running from the battery for over an hour longer than in test "A".

The other main factor that affects battery life is temperature, the hotter the battery the less charge cycles it will run for, the industry suggestions are that a battery is run at between 10 and 30 degrees centigrade. It should be noted that it may be hotter inside the notebook where the battery is than in the room where it is being used.



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