King Edward VII College
Why did you choose Ergo?
In 2016, The College Senior Leadership Team made the decision to overhaul the IT facilities at King Edward VII College to ensure that our infrastructure and classroom equipment provided maximum speed and efficiency for staff and students and, most importantly, was fit for purpose.
We chose to meet with Ergo on the recommendation of one of our trusted Educational Partners and were very impressed with the way that effective solutions were very quickly and suitably tailored to our needs.
What made Ergo stand out?
From the very first meeting, the calm attitudes and wealth of knowledge displayed by Ergo put our staff at ease and generated a real sense of excitement at what we were about to achieve.
Ergo worked with us throughout the entire process of stripping back and replacing our infrastructure, providing effective equipment procurement options and most importantly, providing the crucial support and guidance which we needed for such a huge project.
Ergo have very effectively delivered on all of the promises made to us during the initial phases and have transformed the IT facilities at the College.
King Edward VII College are devoted to delivering the highest quality of education.
Thus, they required a solution that allowed staff and students to truly unlock their potential. It was therefore imperative for them to have IT systems that ran effectively in order to aid the delivery of education. Shortly after being recommended to the College, Ergo’s team of experienced Architects, Project Managers and Solution Managers devised a IT solution that enabled the College to transform their IT experience.
The designed solution included a shared nothing server design, networking refresh, client device refresh, Office 365 development workshops and a tailored managed IT support service. During this time, Ergo worked closely with the project stakeholders to tailor the installation to the College’s individual goals, something that was key to the successful delivery of the project.
Additionally, both King Edward VII’s IT support team and staff force now have the ability to raise support tickets with Ergo’s in-house Support Desk. Ergo’s support agents are available on all of the Colleges machines, allowing for effortless remote support at a click of a button. The management team also have the ability to view all support tickets and their outcome.
Ergo’s relationship with King Edwards VII College is ever flourishing and this is due to a blend of remote support, infrastructure monitoring/management, strategy development and training workshops.
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