Every single implementation large or small starts with a design built around your requirements. At Ergo we know it's not all about the tech, we listen to your business aspirations as well as understanding where your network is currently at, and where it needs to go.
We take into account your aspirations, any current issues that need to be overcome and your budget, ensuring that all three are mixed together to build the best possible IT solution for you.
From moving to the cloud or deploying a centralised data centre, our deployment team keeps you in touch every step of the way. The Lead Architect who creates your bespoke design owns the deployment from start to finish, this is crucial to upholding our quality stamp and making sure all your defined requirements are met.
Making sure you are comfortable with your new upgrades is paramount to a successful deployment. Our Engineers not only run through the technical checks but also the user requirements to make sure the documented business outcomes have been achieved.
You are now the proud owner of a shiny new system, but how do you get the most out of it? At Ergo we know it does not just stop there. To get the most out of your network your staff need to know how best to manage and utilise the services. As part of our ongoing support, we structure workshops for your teachers and tech teams so that we not only develop your systems, we also bring your people along with it.
Our dedicated support desk is there when you need them, with the added comfort that they are also monitoring the performance and health of your network around the clock. Making sure we create the service that suits you most, we will create a service that compliments and bolsters your in-house expertise.