If you would like to return an item, please complete the request form below and send to your Ergo Account Manager.
Please note the following:
Must be logged within 5 days of receipt and the proof of delivery must be signed in accordance with the state of the goods.
If an item has arrived dead on arrival, or is faulty, it must be reported to Ergo ASAP folowing delivery, Ergo will then advise on returns/replacement process.
If you have ordered a incorrectly or you have changed your mind you will need to complete a returns request. Returns are only accepted at the suppliers/vendors discretion and will incur a restocking fee.
Please complete the table below and send to your Ergo Account Manager. We will then be in touch to confirm the next steps.
We use cookies on our website to give you the best experience by remembering your preferences and repeat visits.
By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.